Rated 5 / 5 based on 17 reviews
RefID: 29
Ana Marcos
I confidently recommend Hickam Healcare Home as a place where residents receive not only treatment, but also care and dignity..
RefID: 28
Munyaradzi Gamana
Verbal Compliment Received – EB’s Mother
Today, EB was discharged and returned home. Her mother came to collect her and took the opportunity to express her heartfelt appreciation to the staff and management at Hickam Healthcare.
She shared how happy and thankful she is for the care and support her daughter received throughout her stay. She commented that EB had settled in very well, became familiar with the staff and other residents, and was comfortable in the environment.
EB’s mother expressed her deep gratitude for the dedication and commitment shown by the team in supporting her daughter. She stated that she is very pleased with the quality of care provided and mentioned that she would be happy to bring her daughter back to Hickam Healthcare in the future should she require further support.
Reply from Hickam Healthcare Limited 07/06/2025
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 27
Munyaradzi Gamana
Verbal Compliment Received – MB’s Father
Today, we received a verbal compliment from MB’s father, who expressed his sincere gratitude and appreciation for the care and support provided by the organisation and its dedicated staff team.
He shared how pleased he is with the way his son has settled into the unit, noting that MB has become familiar with and comfortable around the staff in a relatively short period. He stated that he is genuinely impressed by the positive progress MB has made, which he had not expected so soon after the move.
MB’s father thanked both the staff and management for their teamwork and commitment in understanding and supporting his son so effectively. He highlighted specific improvements, such as noticeable weight loss and the ability for staff to support MB with personal grooming, including hair care, as examples of the positive outcomes he has observed.
He concluded by saying that he is pleased with the service and the overall impact it has had on his son’s well-being.
Reply from Hickam Healthcare Limited 07/06/2025
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 26
Karen Mann
Staff are really welcoming, very knowledge and very helpful and caring. Very well managed unit
Reply from Hickam Healthcare Limited 09/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 25
Robert Milligan
The quality of care at HHL is more than adequate as far as I’m concerned. My sister is more than happy staying at HHL. In her own words, ‘I’m happy staying here’
Reply from Hickam Healthcare Limited 08/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 24
Ana Marcos
This place is the best,the staff are friendly,caring and patient. Management team is excellent.All standards in this house are positive, the interaction between residents and staff is very good.
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 23
Collin Smith
‘to my knowledge and in the many care homes that my sister has has been placed, this is by far the best, with outstanding care and understanding of her needs and emotions.’
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 22
Rebecca Pegg
Very pleased with how relatives are looked after. My son’s needs are met individually, he is happy and thriving
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 21
Ruth Mhike
Have Visited the Homes "Messenger and Forster House and l was Delighted with the Quality of Care of service their Staff offers to their Service Users.their Professionalism towards their residents is of top Quality.many thanx to the Management Team for maintaining the good standards.
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 20
Denzel Gamana
Rating
This place is Unique! The Staff are friendly and Caring ,Management team is very Superb and maintains good and quality standards at both of their Homes.Residence rooms are very clean at all times and they meet all your needs.
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 19
Marina Shellard
This place is great! Most friendly manger and staff very caring rooms very clean and they meet all your needs.
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 18
Mercy Gundani
Visited the two residential homes’ first impression: the environment was so positive, staff were really friendly welcoming engaging service users in various sensory activities. Fabulous team that work together and produce a coordinated approach.
Reply from Hickam Healthcare Limited 06/01/2024
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited
RefID: 8
Eli Mordoch
These guys are true professionals in every aspect. They listened to my needs, offered relevant options, were prompt to respond to all of my questions, and most importantly, they never BS’d me about anything.
RefID: 7
Liam Martin
Our experience with customer service has been excellent. They handle things very efficiently and are available for any questions we have.
RefID: 15
Anthony Morrison
Excellent service. We were thrilled with the speed your team exercised.
RefID: 6
Chris Jones
We have been delighted with our new website! It looks professional and is very easy to navigate.
RefID: 9
Stephen Breen
Their pricing structure is unique and logical saving me money and achieving measurable results at the same time.
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Reply from Hickam Healthcare Limited 08/06/2025
Thank you for your valuable feedback. This will help us improve our services.
We wish you all the best and every success to your business.
Kind Regards
Hickam Healthcare Limited