PRIVACY POLICY
Effective Date: 24-10-2023
Welcome to Hickam Healthcare Limited. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy. Please review this Privacy Policy carefully and contact us if you have any questions.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as names, addresses, phone numbers, and email addresses. This information is collected when provided by users voluntarily or as part of the registration and intake process.
1.2. Health Information: In the course of providing healthcare services, we may collect health-related information necessary for proper care and treatment. This information is treated with the utmost confidentiality and is only accessible to authorised healthcare professionals.
1.3. Cookies and Usage Data: We may collect information about how our services are accessed and used. This may include IP addresses, browser information, and other usage details. We use cookies and similar tracking technologies to enhance user experience and analyze service usage.
2. How We Use Your Information
2.1. Service Provision: We use the collected information to provide, maintain, and improve our healthcare services. This includes personalised care plans, appointment scheduling, and communication related to your healthcare.
2.2. Communication: We may use your contact information to communicate important updates, appointment reminders, and other relevant information related to your care.
2.3. Analytics: Usage data is analyzed to understand how our services are accessed and used. This information helps us improve the functionality, content, and overall user experience.
2.4. Legal Requirements: We may use or disclose your information as required by law, such as responding to legal processes, protecting our rights, or complying with regulatory obligations.
3. How We Protect Your Information
3.1. Security Measures: We implement security measures to protect your personal information. This includes encryption, access controls, and regular security assessments.
3.2. Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
4. Your Rights and Choices
4.1. Access and Correction: You have the right to access and correct your personal information. If you believe that any information we hold is inaccurate, please contact us.
4.2. Withdrawal of Consent: You may withdraw your consent for the processing of personal information at any time. However, this withdrawal may impact our ability to provide certain services.
4.3. Opt-Out: You may opt-out of receiving non-essential communications from us by contacting us directly or using the provided opt-out mechanisms.
5. Third-Party Links and Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage users to review the privacy policies of external sites before providing any personal information.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
7. Contact Information
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:
Hickam Healthcare Limited
Address: 73 Messenger Rd, Smethwick B66 3EB, United Kingdom
Email: mej.zariro@hickamhealthcare.co.uk
Phone: 07897579892
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Hickam Healthcare Limited for your healthcare needs.